Shipping policy

At Purviksha, we strive to deliver your orders accurately, in good condition, and always on time. Please find the details of our shipping practices below.

1. Shipping Locations

We currently provide shipping services across India. Whether you are in a metro city or a remote area, we work with reliable logistics partners to reach you.

2. Order Processing

  • Processing Time: All orders are processed and dispatched within 1–3 business days after the order is confirmed.

  • Weekends & Holidays: Orders placed on weekends (Saturday/Sunday) or public holidays will be processed on the next working day.

3. Delivery Timeline

Estimated delivery times are as follows:

  • Metro Cities: 3–5 business days.

  • Other Areas & Tier 2/3 Cities: 5–8 business days.

Please note: These timelines are estimates and are subject to the performance of our courier partners.

4. Shipping Charges

  • Standard Shipping: ["A flat fee of ₹50 applies to all orders under ₹999"].

  • Any applicable shipping charges will be clearly displayed at the checkout page before you complete your purchase.

5. Tracking Your Order

Once your order has been shipped:

  • You will receive a notification via SMS and/or Email containing your tracking number and a link to the courier partner's website.

  • You can monitor your package in real-time until it reaches your doorstep.

6. Potential Delays

While we aim for timely delivery, delays may occasionally occur due to:

  • Extreme weather conditions.

  • Courier service disruptions or strikes.

  • National or regional public holidays.

  • Government-mandated restrictions.

7. Delivery Address & Accuracy

  • Customer Responsibility: It is the customer’s responsibility to provide a complete and accurate shipping address (including Pincode and a valid Phone Number).

  • Failure to Deliver: Purviksha is not liable for delivery failures or packages returned to us due to incorrect or incomplete address details provided at the time of order. In such cases, additional shipping charges may apply for re-delivery.

8. Contact Us

If you have any questions about the status of your shipment or need assistance with your delivery, please reach out to us:

  • Email: purviksha.sales@gmail.com

  • Company Name: Naturestem Solutions LLP