Privacy policy

Effective Date: [ April 7, 2026]

Welcome to Purviksha. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with applicable Indian laws, including the Information Technology Act, 2000.

1. Information We Collect

We may collect and process the following types of information:

a) Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Billing & Shipping Address

b) Payment Information

  • Payment Details: Debit/Credit card details (processed securely via encrypted third-party payment gateways).

  • Digital Payments: UPI and Wallet details.

c) Technical Data

  • IP address and Browser type.

  • Device information and operating system.

  • Pages visited and journey on our website.

d) Cookies & Tracking

We use cookies and similar tracking technologies to enhance your shopping experience, remember your preferences, and analyze website traffic.

2. How We Use Your Information

We use the collected data for the following purposes:

  • Order Fulfillment: Processing and delivering your purchases.

  • Support: Providing customer service and responding to inquiries.

  • Optimization: Improving our website functionality and user experience.

  • Marketing: Sending updates, special offers, and promotional content (with your consent).

  • Security: Fraud detection, prevention, and internal audits.

3. Sharing of Information

We value your privacy. We do not sell or rent your personal data to third parties. However, we may share your data with trusted partners to operate our business:

  • Payment Processors: To securely handle transactions.

  • Logistics Partners: To deliver your orders to your doorstep.

  • Service Providers: For IT support and website analytics.

  • Legal Requirements: When required by law or to protect our legal rights.

4. Data Security & Retention

  • Security: We implement industry-standard technical and organizational measures to protect your data. While we strive for maximum security, please note that no method of transmission over the internet is 100% secure.

  • Retention: We retain your data only as long as necessary to fulfill orders, comply with legal tax/accounting obligations, and resolve any disputes.

5. Your Rights

Under Indian data protection guidelines, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request updates or corrections to inaccurate information.

  • Deletion: Request the removal of your data (subject to legal retention requirements).

  • Opt-out: Withdraw consent for marketing emails at any time via the "Unsubscribe" link.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their policies before providing any personal information.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns regarding this policy, please contact us at:

  • Email: purviksha.sales@gmail.com

  • Phone: +91 97920 99908

  • Address: Naturestem Solutions LLP, Noida, UP, India